Reviews See all 12 questions Write a review. Traveler rating.
Time of year. Traveler type. Popular mentions. All reviews high tea old world charm chateau tongariro ruapehu room new wing main restaurant grand old lady afternoon tea pihanga cafe plunge pool scones piano player new zealand dining room national park celebration package golf course open fire old style lounge area dress code buffet breakfast. Brenden wrote a review. Feb Mountain getaway. Room was ok but had trouble booking in, the pillows and the room were very musty smelling.
Meal was nice but service was poor, we were served our main while we were still eating our entree and took too long to get drinks. Date of stay: February Helpful Repost Share. Therese K wrote a review. Aug Hotel's Favorite. Faultless and Gorgeous! We had a wonderful stay and were very impressed with the food in the Ruapehu room for the two dinners we enjoyed there. We really could not fault the meals; just superb! August Dear Therese K, First of all we would like to congratulate you on your recent engagement and we wish you all the best. Thank you very much for choosing Chateau Tongariro for your recent stay and for taking the time to leave a review of your experience.
hotel in Mt. Ruapehu
We are very appreciative for your amazing comments about our facilities, the food and the service offered by our Ladies and Gentlemen. Most importantly your reference to Romane, John, Lucas and Heather in the Ruapehu lounge, who are very grateful to be recognized for their service and dedication. We are delighted to hear that you had a wonderful stay with us and enjoyed different facets of our hotel. Please do not hesitate to contact us directly should you require any assistance with future visit to the Chateau Tongariro.
We appreciate your valuable feedback and look forward to welcome you again. PaulBart wrote a review. Impressive building in beautiful location. We spent 2 nights at the Chateau. Staff was very friendly and helpful. Our room was spacious and comfortable. The interior maintains a slightly dated appearance, but has a charm of its own. We had breakfast in the main restaurant which was OK, but not cheap. We decided to seek …. Lazzagear wrote a review. Tragic, tired and cheaply run!
Chateau Tongariro Hotel, Whakapapa
Chateau Tongariro was a disappointment on almost every level. It is clear that there has been no investment here for many years. The pubic rooms in the original building reek of faded grandeur, but not in a good way. They were clearly decorated in the s with an emphasis on …. Steve R wrote a review.
A beautiful location. Guests 12 years and older are considered as adults. Extra beds may be requested directly from the property; additional charges may apply. Others When booking more than 5 rooms, different policies and additional supplements may apply. Extra beds are dependent on the room you choose. Please ask the property for more details. Check-out until: Getting around Travel time to airport minutes: Extras Breakfast charge unless included in room price: Number of floors: Number of restaurants: Number of rooms: Room voltage: Year property opened: Most recent renovation: Real reviews from real guests.
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Chateau Tongariro Hotel – Bayview International Hotels & Resorts
Provided by verified guests of. All guests All guests Couples 77 Solo travelers 11 Families with young children 16 Families with teens 17 Groups 8. Showing 95 verified guest comments Sort by Most recent Rating, high to low Rating, low to high Most helpful. Sky from New Zealand. Family with teens. Stayed 1 night in January The meal was the very best Lamb meal I have ever tasted in New Zealand.
All the staff smiled, were friendly, helpful and polite. We all thoroughly enjoyed our stay. Oh and our room had a magnificent view of the mountain. Thank you Chateau, we shall return. Reviewed January 10, Did you find this review helpful?
Yes No. Heather from Australia. Stayed 1 night in March Rooms not at 5 star standard. Hotel is in need of a refurbishment. Tiny tv with limited channels. Asian 5 stars run rings around it. Reviewed March 19, Stephen from United Kingdom. Stayed 1 night in November Clean and comfortable; friendly and attentive staff; wonderful location. The hotel maintains its air of majesty and splendour despite its age. The lovely old-style lounge area with huge windows and mountain views is perfect for an afternoon rest and coffee, or to sit back and enjoy the piano being played in the evening.
We found our room to be a little jaded in appearance, but perfectly functional in all respects. We had our evening meal in the Pihanga Cafe and breakfast in the Ruapehu Restaurant. We thought both were good value for money with a good range of food offered. This was just as well as the options along the road did not look so appealing.
Staff in both food outlets were were friendly as indeed they were throughout the hotel. The location is quite spectacular, and although we arrived in afternoon rain, once it had cleared the views were stunning. Reviewed December 09, Mei from Singapore. Stayed 1 night in May Panoramic view of the winter wonderland, great base to explore skifield and surrounding trails. Bayview Chateau Tongariro is a historic hotel set in an amazing place. The hotel exudes old-world charm, though the facilities may not come across as brand-new. Located halfway up Mt Rurapehu, the hotel provides a great view of the surrounding mountains, which is particularly impressive when snow has fallen.
It also allows easy access the Whakapapa ski field, as well as the surrounding treks around Mt Ruapehu. Ridge track was awesome to catch sunset! Concierge was also helpful in giving advice on road conditions. We appreciate that greatly! The food option was some what limited and pricey. We had both dinner and breakfast on the next day at Pihanga Cafe. While we had a good experience and delicious dinner, the breakfast was not value-for-money.
Reviewed June 16, Xiangjun from China. Solo traveler.
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Stayed 1 night in August Reviewed September 09, Paul from Australia. Stayed 1 night in October Great view of Mt. This hotel has a great location for you to see Mt.
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The room was okay, doesnt feel like a good value for money. I think you paid for the view and location. Reviewed October 30, Murray from New Zealand. Stayed 1 night in December Arrived at the stated time on our reservation. Unfortunately our room was not ready. Thought this should of been free. Room was great with a superb view and clean. Evening dinner was in the Ruapehu Room. Pleasant staff and a great meal - although pricey. Room was quiet and a good nights sleep. Breakfast was buffet and had everything. In all a good stay but maintenance in areas needs looking at.
Reviewed January 05, Ross from New Zealand. Our convenient, self-catering Fergusson Motel units put you in the heart of Whakapapa Village, where you can mingle with locals at our more casual eateries and Whakapapa bars while still having access to all the hotel services and facilities during your stay. Within the main hotel, the Ruapehu Room serves classic New Zealand cuisine such as lamb, seafood and a delicious signature chateaubriand for two, while a lavish breakfast buffet sets you up for the day. Guests may be tempted to spend all their time at the hotel, with its rugged natural 9-hole golf course, fitness room, lounge billiards, and a beauty and therapy spa.
Groups gather easily in our conference rooms, lounge, cinema and conservatory, equipped for business presentations, intimate events and special occasions. Classic weddings at Chateau Tongariro blend the grandeur of nature with tasteful luxury that brings couples back year after year to celebrate anniversaries and family milestones.